Page 4 - Service Level Agreement (SLA)
P. 4

4. Periodic Review


                   This  Agreement  is  valid  from  the  Effective  Date  outlined  herein  and  is  valid  until  further
                   notice. This Agreement should be reviewed at a minimum once per fiscal year; however, in
                   lieu of a review during any period specified, the current Agreement will remain in effect.

                   The Business Operations Manager (“Document Owner”) is responsible for facilitating regular
                   reviews of this document. Contents of this document may be amended as required, provided
                   mutual  agreement  is  obtained  from  the  primary  stakeholders  and  communicated  to  all
                   affected parties. The Document Owner will incorporate all subsequent revisions and obtain
                   mutual agreements / approvals as required.

                       Business Operations Manager: Custom Adaptive Ltd
                       Review Period: Yearly (12 months)
                       Previous Review Date: 01-01-2020
                       Next Review Date: 01-01-2021



























                                                            4/19

                                             1 Hutton Street, Standish, Wigan WN1 2XD
                                                     Company Number 08233588
   1   2   3   4   5   6   7   8   9